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TECHNICIAN

Job Description and Requirements

Job Description:

  • Maintaining and repair customer's products, with safety precaution and to ensure the product in running satisfactory.
  • Updating the parts requirement for the products under repair in system, so as to track the parts requirement by the Parts Coordinator.
  • Report and highlight abnormal failures to improve feedback to suppliers, as to monitor epidemic failure.
  • Ensure providing Customer Education during installation and to ensure that customer product is matching with the installation location for correct performance of the products; to avoid customer issue and poor performance from the product.
  • Perform his duties effectively to avoid repeat repair and to complete the task within the shortest time possible as to increase the overall performance of the Out let and to avoid re-work.
  • To hold responsibility for the allotted spare part stock as custodian, in order to complete fast repair.
  • Ensure monthly Productivity Target is achieved to have less customer pending calls.

Skills Required.
Having 4 experience in HA for repair and installations