ERC International
This job is closed

Manager UX Researcher

Job Description and Requirements


Industry: Telecommunication

Employment type: Full Time



5-7 years’ work experience in a digital design team with at least 4 years of experience as a researcher.


A degree in psychology, cognitive science, human factors, computer science, product/interaction design, human computer interaction or related disciplines, or equivalent professional experience.


  • the way to usability tests on the final product.
  • Explore and measure user behavior, motivations and obstacles via primary research. Synthesize the findings into actionable items and present them to stakeholders.
  • Influence design and business decisions with the findings of your research.
  • Lead A/B and multivariate tests on live products.
  • Coordinating user testing prototypes and live products with our testing partner.
  • Provide inputs into product roadmaps for du Selfcare, du Mobile App, Enterprise offerings, etc.
  • Educate other design team members on the latest research methodologies and evangelize customer centricity amongst business stakeholders.
  • Follow and be abreast of the latest UX/UI Design and UI Development methods, trends and tools.