Al Ain University of science and Technology
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Networks Admin

Job Description and Requirements

Job Description:


• Ability to diagnose and troubleshoot wireless, security, core+ access switching, Avaya IP telephony and other various network-related issues reported by Cisco and Extreme customers and partners
• Responsible for each networking issue through the process from initial creation to resolution
• Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues of customers’ devices
 • Read and analyze packet capture using Wireshark
 •Ability to  Work with Engineering and Management to diagnose and resolve critical escalated issues
 • Use acquired knowledge to suggest, edit and write in-depth Knowledge Base articles
• Stay up to date on VPN and Firewalls  features and technology and keep up with enterprise and cloud networking trends



General Conditions:


  • 7 years’ experience in the relevant field (Experience of UAE is a plus)
  • Working experience on Cisco and Extreme products (core, access, switching security routing  and distribution levels)
  • Working experience on Firewall’s (Cisco ASA and Palo Alto)
  •  Proficiency in English language, spoken and written.