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Executive Director - General Services

Job Description and Requirements
Position Summary

Position Summary

The Director - Facilities Management is responsible for providing leadership in the strategic planning and daily operations of Facilities Management. He/she plans and directs operation, repair, maintenance and construction of facilities, equipment, buildings and grounds as well as those related to the health and safety of employees, staff and visitors across HCT. He/she oversees the effective management of inventories across Central Services and campuses. He/she oversees facilities management projects across Central Services and campuses. He/she also oversees regular facility inspections and focuses on best business practices to improve efficiencies and reduce operating costs.

Major Reponsibilities

Strategic

  • Contribute to the formulation of HCT’s system-wide strategy.
  • Develop the Facilities Management strategy in alignment with HCT’s system-wide strategy.
  • Develop and monitor implementation of Facilities Management policies, procedures and processes.
  • Review progress of the Facilities Management against KPIs and Facilities Management objectives on a regular basis. Recommend improvements and efficiencies in line with HCT's business priorities.
  • Develop and monitor the annual budget of the Facilities Management in collaboration with Finance.

Operational

  • Oversee the review and revision of all Facilities Management policies based on leading practices, complaints, management requests, etc. in order to ensure that Facilities Management is continually providing leading practices.
  • Direct and inspect facilities to ensure compliance with Facilities Management policies as well as external regulations.
  • Lead, direct and manage Facilities Management activities in alignment with changing business needs and HCT’s strategic direction.
  • Oversee the development and maintenance of warehouses and inventory and the management of material deliveries, storage, replenishments, etc.
  • Oversee the execution of Facilities Management projects according to set plan and budget.
  • Oversee general maintenance interventions in HCT and across campuses according to set plan and budget.
  • Liaise with leadership, municipalities, and external consultants to develop and implement campus improvement projects.
  • Monitor Facilities Management improvements and follow up with staff or contractors to correct work deficiencies.
  • Oversee the efficient utilisation of space and resources for new and existing facilities and investigate the availability and usage options for new premises.
  • Produce regular and ad hoc reports and analysis on Facilities Management activities and programmes and communicate them to leadership.
  • Attend major Facilities Management events at the local, national, regional and international levels in order to learn about latest technologies, trends and practices in the field of Facilities Management and capitalise on the best way to apply them to HCT in line with the institution and the department’s priorities.

People Management

  • Provide professional development support and perform periodic performance reviews for direct subordinates based on HCT's Performance Management System.
  • Develop workforce plans for Facilities Management, and work with the Human Resources function on succession planning for key positions in Facilities Management.
  • Work with the Human Resources function to provide employees within Facilities Management with the required competencies through appropriate and blended learning.

 

Requirements

 Qualifications

  •  Minimum of a Bachelor’s degree in a relevant field is required e.g. Architecture, Engineering, Facilities Management.
  •  Full English proficiency is required.
  • Intermediate computer literacy is required e.g. MS Office, AutoCAD.

Experience

  • Minimum of 10 years of work experience in Facilities Management with at least four years of experience in a managerial role.