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Serco
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Asset Life Cycle Planning Expert

Job Description and Requirements

The Job Opportunity

Serco was established in the Middle East in 1947 and the business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £324.8mn in 2016. Its portfolio includes Light Rail, Air Traffic Control, Integrated Facilities Management, and Technology, with Healthcare and Vocational Training as key emerging sectors. Serco runs the iconic world-class Dubai Metro and is also responsible for most of the Air Traffic control business across the Middle East.

Serco is working on a key contract in the Kingdom of Saudi Arabia for the Saudi Government. The client oversees infrastructure projects which are estimated to be worth over $1trillion by 2030 and we are bidding to become the Delivery partner for O&M Excellence.

We are looking for people with deep O&M experience across all areas of the government sector to lead and deliver this 3-year project based in Saudi. This role is to support the development of Technical Standards in Operations and Maintenance and support the enablement of the standards across the selected entities.

It’s an exciting opportunity to work very closely with a multicultural team and client, in a new and challenging environment and gain knowledge of all government sectors for O&M.

The growth opportunity for Serco is twofold. Firstly, this will bring the team inside the organization, with the ability to shape future O&M strategy with the KSA government, but also will enable us to be well placed to win future O&M delivery contracts in the Kingdom.

Key accountabilities

  • Manage the growth of the Serco reputation for operational excellence within KSA.
  • Contribute to the execution of contract deliverables across the Asset Management Department, whose responsibilities include:
  • Establish the criteria and recommend procurement of a National Asset Register (NAR).
  • Develop a strategy to deploy the NAR across all entities.
  • Develop a criteria/methodology for Computer Aided Facility Management (CAFM) system and/ or a Computerized Maintenance Management System (CMMS) platform.
  • Develop integration plans between NAR and Entities’ CAFM/CMMS platforms.
  • Support the development of the National O&M Manual, a collection of global best practice technical standards in O&M.
  • Work closely with the Client’s partner consultancy to develop an asset management strategy.
  • Assist the Enablement department with implementation and understanding of the standards across government Entities.
  • Develop the processes that focus the organization on consistent budgeting and life cycle planning and sustainment.
  • Assist the Client’s Infrastructure Planning Department with 5-year portfolio planning.

What we are looking for in our candidates:

  • Knowledge of international asset management best practice, preferably in multiple sectors.
  • Demonstrable subject matter expertise (and where appropriate accreditation) across the following elements of O&M:
  • Maintenance Planning/ Work Control
  • Sustainability
  • Post Maintenance Testing
  • Systems Engineering Programming
  • Configuration Management
  • Fleet Management Procedure Definition
  • Asset Registration/ Information Management processes and systems
  • CAFM/CMMS criteria, strategy, and integration
  • Cost Indices
  • Life Cycle Planning
  • Condition Assessments

Specific requirements

  • Bachelor of Science / Engineering in an engineering discipline from an accredited university.
  • Minimum 15 years’ experience in the related field on national/international major initiatives and developments.
  • Recognized expertise in the assigned field.
  • Record of engagement with a wide range of stakeholders and wider commercial and public sector stakeholders.
  • Expert in development and implementation of best practice standards and processes.
  • Extensive experience of working internationally (preference for Middle East / KSA).
  • Excellent verbal and written communication skills.
  • A proven track record of instituting continuous improvement and  change management.