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Application Support Specialist – FPM (Fusion Payment Manager) for Qatar

Job Description and Requirements

VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

 

We are currently looking for Application Support Specialist – FPM (Fusion Payment Manager) for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.

 

COMPETENCIES, KNOWLEDGE AND EXPERIENCE

 

Educational Qualifications:

 

Bachelor degree in Computer Science, IT or a related field

 

Experience:

 

  • 5+ years of relevant experience in FPM functional and technical support, ideally within a financial services environment

  • Strong English and, preferably Arabic language skills

 

Technical and Functional Competencies

 

Technical and Functional IT Knowledge / Competence

 

  • Applications Support

  • Business Analysis

  • Project Management

  • System Administration

  • Communication and Information Management

  • Advisory and Consultation

  • Documentation

 

Behavioral Competencies

 

  • Personal Excellence

  • Leadership and Motivation

  • Building Strong Relationships

  • Quality Decision Making

  • Powerful Communication

  • Flexibility and Adaptability

  • Teamwork

 

Role Objective

 

Play a key role in the IT department, responsible for FPM Payment application and modules to ensure the high availability of the applications, maintain the standards adopted by the management and compliance with the regulatory authorities, co-ordinate with different business unit of the bank and different service providers to ensure the high quality services and maximize the utilization of the bank resources. Implementation of new projects & enhance the functionality of the applications to improve the overall service quality & efficiency of the bank.

 

Internal

 

Provide Technical and Functional support for internal and external users for the following systems

or applications;

 

  • FPM Payment Application

  • All FPM modules

  • All FPM interfaces (with Equation and with other systems)

  • All FPM In house applications

  • Equation Clean Payments

  • SWIFT payment messages and protocols

  • QATCH, QIPS, TERMS

  • Others as requested

 

Domain : Bank