IOM-International Organization for Migration(Jordan)
This job is closed

Programme Assistant-Operations

Job Description and Requirements

Position Title: Programme Assistant-Operations
Duty Station: Amman – Jordan
Classification: General Service Staff, Grade G5
Type of Appointment: Special Short Term
Estimated Start Date: As soon as possible
Vacancy number: JOR/049/19
Closing Date: 31 Oct 2019

Established in 1951, IOM is the leading inter-governmental organization in the field of migration
and works closely with governmental, intergovernmental and non-governmental partners. IOM is
dedicated to promoting humane and orderly migration for the benefit of all. It does so by
providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment
Applications from qualified female candidates are encouraged

Internal candidates who meet the eligibility criteria (Considered as first-tier candidates)

External candidates (considered as second- tier candidates)

Organizational Context and Scope
Under the overall supervision of Chief of Mission and Emergency Coordinator and the direct
supervision of the Senior Operations Officer the incumbent will be responsible for deliverables
outlined in the following sections.

Core Functions / Responsibilities:

  • Under the established SOPs and supervision, maintain close liaison with operational focal points in Amman and field to ensure timely exchange of information and facilitation of transportation requests.
  • Develop and execute itinerary plans including any administrative arrangements required to facilitate movements following internal protocols and administrative instructions
  • Record and maintain any data required for service delivery settlements by the procurement and finance units, in coordination with operations staff in Amman.
  • Input/collect beneficiary data for movements and update relevant databases for reporting and operational analysis.
  • Troubleshoot and assist in consultation with the supervisor on problems relating to movements.
  • Always ensure passenger and asset safety adhering to internal protocols and road regulations
  •  Assist/support passengers including people with special needs during movements
  •  Coordinate and support fleet staff for assignments so to have an efficient roster Ensure any incidents are recorded and reported to the manager and as per IOM policy and procedures.
  • Prepare payment requests in line with terms of contracts for service providers
  • Prepare purchase requests and ensure the availability of necessary supplies for vehicles, in coordination with responsible field staff.
  • Consolidate documentation for new service provider contracts and contract extensions, in line with standard IOM procedures.
  • Request operational advances to ensure a minimum amount of petty cash is available to field staff to cover costs beyond service agreements and settle any expenses on a periodic basis as per standard financial procedures
  •  Liaise with Finance and Procurement Units in Amman to follow up on service contract renewals, invoices, release of payments to service providers, and other relevant tasks.
  • Complete any other tasks assigned by the supervisor.

Required Qualifications and Experience
Education & Experience

  • Completed university degree from an accredited academic institution Social Sciences, Business Administration, Development or related field with three years of relevant professional experience OR High school with Five years of relevant professional experience.

Broad sector knowledge and/or field experience in the areas of coordination, shelter, disaster risk
reduction and management, humanitarian reform.


  • Fluency in English language and Arabic language is required.

Required Competencies
The incumbent is expected to demonstrate the following values and competencies:

  • Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioral indicators level 1

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex
matters in an informative, inspiring and motivational way.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment and
verification of residency, visa and authorizations by the concerned Government, where applicable. In
addition to a clearance from the local government “Court Clearance”.

How to apply:
Interested external candidates are invited to submit their applications plus motivation letter via
Akhtaboot website, by 31 Oct 2019 at the latest, referring to this advertisement and VN # xxxx-
Interested Internal candidates need to submit their application plus a cover letter to
[email protected] by 31 Oct 2019, their updated IOM Personal History (PH) Form or E-recruit
Internal Candidate profile generated from PRISM Portal.
For further information, please refer to:
In order for an application to be considered valid, IOM only accepts online profiles duly completed in
Akhtaboot website for External candidates and [email protected] internal candidates.
Only shortlisted candidates will be contacted. You can track the progress of your application on your
personal application page in the Akhtaboot website.

Posting period:
From 17 Oct 2019- 31 Oct 2019