Mercy Corps-Syria Response Office
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Job Description and Requirements

Program / Department Summary 

Mercy Corps, with an established emergency response program in Syria, manages its North Syria programming remotely from Amman, Jordan. The North Syria program provides Emergency, Wash, Shelter, Livelihoods and Protection supports to internally displaced populations and Syrians affected by the war.

The North Syria program provides Emergency, Wash, Shelter, Livelihoods and Protection supports to internally displaced populations and Syrians affected by the war. Specifically, the Mercy Corps Wash and Shelter interventions are driven by a twofold strategy : (1) Emergency lifesaving interventions in IDPs settlements to IDPs living in camps, informal settlements, multi-occupancy buildings and unfinished buildings, including water provision through water trucking; desludging services, solid waste management, hygiene promotion, Shelter rehabilitation and (2) Wash infrastructure rehabilitation in the communities including water network, sewage, water points construction and rehabilitation.

The WASH and Shelter programs are implemented through direct implementation (contractual work) and local and/or regional partner NGOs.

General Position Summary 

The WASH & Shelter Engineer will be supporting the field team in all stages (assessment, designing, planning and monitoring). Ensure work done is carried out against agreed quality standards, and ensure the project stays within assigned schedule.

Essential Job Responsibilities 

Technical needs assessment and project development

  • Support and monitor development of WASH and Shelter projects with the field team.
  • Technical need assessment: contribution to the assessment methodology, support to the team in data collection and consolidation of the data;
  • BOQ development:
  • Technical drawings development:
  • Draft of project documentation package.


Construction supervision

  • Support the field in supervising the construction works and administer works execution as per the contractual provisions and the project specifications, as well as ensuring that the norms, regulations, and plans are respected; Ensure quantity/quality control and time schedule consistency.
  • Supervise health, safety, and environmental management activities with the field team according to approved plans and regulations.
  • Follow up with the daily site records and all work activities, information, instructions, issues, according to site format report and as instructed by the WASH & Shelter Coordinator.
  • Take timely action to prevent potential delays and/or cost overruns that can be avoided.


Field team capacity building

  • Train the field staff technically based on the projects requirements.
  • Provide technical support to the WASH and Shelter field teams


  • Work closely with procurement team to deliver the tasks in a timely manner.
  • Design the quality control plan for the purchased items, and contracted services.

Data management and reporting

  • Supervise data compilation and treatment by the field team.
  • Manage the data coming from the field, and report it as planned.
  • Contribute to the Wash and Shelter Clusters reporting (4ws / plan and capacity reports)
  • Maintain a soft and hard filing system in accordance with Mercy Corps Policies and Procedures.


  • Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
  • Other duties as assigned.



  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.


Organizational Learning  

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. 

Accountability to Beneficiaries 

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
  • Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Knowledge and Experience 

  • University degree from a recognized university in Engineering. (Civil or Mechanical or Architectural Engineering).
  • At least two years’ experience in working in WASH and/or Shelter construction projects.
  • Demonstrable 1 year experience in working on water and waste water infrastructure projects
  • Fluency in written and spoken English and Arabic.  
  • Strong organizational skills.
  • Reporting skills, and computer skills are required. 
  • Excellent knowledge of AutoCAD software. 


Success Factors 

  1. Strong multi-tasking, organizational, prioritization skills are necessary.
  2. Accuracy and attention to details are necessary.
  3. A demonstrated ability to work quickly, accurately, meet deadlines, and process information in support of changing program activities is necessary.
  4. Ability to manage and coordinate with different members/levels of a team. 
  5. Ability to work in Remote project environment .


How to Apply:

Deadline to apply for this position: Sep 15, 2019

*If you are interested, kindly apply as soon as possible, since resumes will be reviewed on rolling basis. Shortlisted candidates will be contacted before the submission deadline.

“Fostering a diverse and open workplace is an important part of Mercy Corps’ vision, and we encourage people from all backgrounds, especially women, to apply.”

Only shortlisted candidates will be contacted for an interview.