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Vinirma
هذه الوظيفة مغلقة

Telecom Senior Engineer for Qatar

الوصف ومتطلبات الوظيفة

 

VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization with operations in UAE, Qatar, Bahrain, Australia, USA, Singapore & India.

 

VINIRMA Consulting is currently looking for Telecom Senior Engineer for one of its clients which is a Business Consulting, IT Solutions and Services company in Qatar with the following and terms and conditions.

 

Minimum  Experience & Specific  Skills:: 

    • Minimum 10 years’  experience in relevant field:

    • Coordinate and administer telecommunications activities

    • Confer with business units to determine phone system needs, to establish project priority, and to assist with resolution of telecommunication problems

    • Participate in IT teams to evaluate phone hardware and software requirements

    • Perform analysis of  needs and contribute to the design of phone architecture, integration, and installation

    • Responsible for all company telecom, phone, faxes, fax servers and phone switches

    • Understanding, knowledge, and experience with Cisco telephony architecture including PBX,

    • Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Contact Center.

    • Understanding, knowledge, and experience with video, voice and content collaboration and communication solutions.

    • Understanding, knowledge, and experience with BlackBerry and EMM solutions

    • Understanding and knowledge of voice recording and dialler software

    • Administer programming and support for all moves and changes required on Cisco switches and VoIP

    • Support document and support of all telephony disaster recovery for all client sites

    • Assist and maintain documentation for the phone network and IT related support

    • Assist and maintain a formal system of evaluating all telephone systems and materials used to maintain them

 

Key responsibilities

 

    • Executes  troubleshooting  methodology  and  root‐cause  analysis  to  resolve  complex  and advanced level problems

    • Assists in testing, adjusting, and installing equipment to meet provisioned request SLA’s

    • Executes  systems  maintenance  plans  to  proactively  manage  reliability  and  service expectations

    • Prepares and maintains technical documentation to guide network users, and to assist with the on‐going operation, maintenance, and development of the network

    • Drives  problems  to  resolution,  handling  multiple  complex  issues  simultaneously  while effectively communicate and engage cross functional technical peers

    • Adheres to the agreed event management notification and escalation procedures

    • Perform periodic reviews of Configuration Items (CIs) to ensure compliance with policies and standards, and process thorough operational readiness tasks

    • Configures, develops, integrates, implements and regularly maintains network solutions

    • Supports implementation/deployment of network enhancements or new network designs

    • Assists peers and utilises software and hardware  tools  to identify and diagnose problems and factors affecting network performance

    • Define  procedures  for  system  and  component  installation,  acceptance  testing  and  install proactive maintenance activities 

    • Coordinates  problem  resolution,  creates  problem  record,  determines  severity  and prioritization classification

    • Evaluates,  and  recommends  hardware,  software,  and  telecommunications  equipment  to enhance the performance of network design and systems.

 

Minimum  Qualifications:

Bachelor degree in Computer Engineering, Computer Science or equivalent 

CCIE collaboration certification or equivalent experience  

Data center industry certifications 

Certified in ITIL framework and processes  

 

Terms and conditions

 

Joining time frame: 2 weeks (maximum 1 month)