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هذه الوظيفة مغلقة

Corporate Director of Sales – Hotel Division

الوصف ومتطلبات الوظيفة

BASIC FUNCTION:

 

  • Reporting to the Managing Director, The Corporate Director of Sales will generate leads, (Corporate rates, Groups and MICE) and to coordinate with the hotels DOS and Hotels’ General Managers for the proper pricing.

 

 

PLANNING:

 

  • Development of the Hotels group Sales Plan
  • Preparation of the Hotel’s Budget and Goals program
  • Identify sources of business in all market segments and provide the sales elements of developing relationships with them
  • Develop new business from other markets for the hotels group.
  • Develop new corporate and leisure business if possible.
  • Identify other sources of potential business for the Hotels Group and establish solicitation programs to maximize sales
  • Direct and administer the sales and marketing goals of the Hotels.
  • Analyse market changes and implement programs and corrective action with the Hotels to meet these changes, i.e.. Changes in the market place
  • To ensure discussions on tactics and strategies with the DOSM/General Managers are carried out.
  • To foster and maintain team spirit and morale within the Sales team in achieving their goals and objectives
  • Ensure company and Hotel’s objectives are met through effective and appropriate packaging, product, pricing, and positioning of the Hotels.
  • Establish programs and direct efforts to achieve group and FIT room night goals and to develop on-going relationships with customers
  • Establish marketing programs to achieve revenue objectives
  • Optimise quality of product and service and guest satisfaction
  • Ensure achievement of optimum revenue and profitability by controlled expenditure and consistently high guest relations performance

 

 

 

 

 

SALES ADMINISTRATION:

 

  • Setting overall strategy for sales approach with regard to the management of all Inbound Operators and Wholesalers, locally and internationally for the hotels
  • Setting overall strategy for sales approach with regards to travel agents, leisure, corporate markets and Mice market
  • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals
  • Establish account qualification criteria and use market research and telemarketing resources to identify priority markets and accounts.
  • Develop annual sales department budget and execute the sales program and activities within it
  • Oversee the organization and execution of familiarization/site inspection trips by major clients
  • Outlining structure of weekly reports
  • Management reporting including Monthly Sales Reports and Forecasts
  • Develop active communication and close rapport with National Tourist offices, Wholesalers, Tour Operators, and other sources of sales information and support
  • Execute direct mail campaigns to reach specific markets and any other programs or promotions that will result in achieving the goals set out in the Hotels Group.
  • Maintain a high level of exposure for the Hotel in major markets through direct sales solicitation, telephone, fax, telex contact and written communications
  • To ensure on-going efforts are being made to identify and develop new accounts to meet portfolio growth objectives as identified in the annual performance appraisal
  • Utilise previous exposure, experience and contacts to cross-sell other properties in the Group

 

 

ADMINISTRATION:

 

  • Implementation of effective sales systems and procedures that will ensure the efficient execution of the requirements of all business secured for the Group.
  • Establish travel schedules and monitor travel expenses and budgets to optimize sales productivity
  • To ensure that the mailing list is always updated
  • Ensure that all files on major Hotel accounts are maintained as well as the filing system

 

 

 

 

COMMUNICATIONS:

 

  • Develop and maintain effective communication channels with all DOSM/General Managers of the Hotels.
  • Maintain close, frequent, and open communication with the General Managers and corporate revenue manager.
  • Maintain supportive, timely communications with hotels DOSM team.
  • Maintain timely and responsive communications with Finance Departments with relation to accounts and prospects.

 

 

OTHERS:

 

  • Perform all duties and responsibilities in a timely and efficient manner in accordance with established Hotel Group policies to achieve the overall objectives of the position
  • Establish and maintain effective team member relations
  • Maintain the highest standards of professionalism, ethics and attitude towards all Hotel guests, clients, staff, and team members
  • Maintain professional business confidentiality at all times
  • Perform related duties and special projects assigned by the Managing Director.
  • Handle and take on any other sales related function or responsibility and/or project as and when required