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American University of Ras Al Khaimah
هذه الوظيفة مغلقة

Institutional Assessment Specialist

الوصف ومتطلبات الوظيفة

Job Purpose (what is the overall scope or purpose of this job)

The Institutional Assessment Specialist provides coordination and technical support in program and administrative outcomes assessment processes during implementation of AURAK’s annual operational plans. The post-holder monitors the annual plan implementation processes and continuous improvement actions by working closely with Institutional Effectiveness Coordinators and unit and program leaders and managers.

 

Key Result Areas and Duties (what is done; what is the allocation of responsibility in time/effort)

KRA 1: Operational Planning (25%)

Duty 1 (5%): Provides key input into the development of programs and unit annual operational plans and/or action plans, particularly with respect to objectives, targets, outcomes and assessment strategies

 

Duty 2 (15%): Reviews unit and program annual operational plans, action plans and program level outcomes to ensure that they are aligned to strategic goals and objectives and, where applicable, qualifications descriptors in the QF-Emirates framework

 

Duty 3 (5%): Ensures that the unit budget and annual operational plans and action plans are aligned and, that any changes in operational activities during implementation correctly reflect costs, mitigate risks and support assessment strategies  

KRA 2: Assessment Management (25%)

Duty 4 (10%): Schedules, organizes and coordinates the implementation monitoring processes for annual operational plans and action plans with Institutional Effectiveness Coordinators

 

Duty 5 (5%): Trains academic and non-academic administrators, faculty and Institutional Effectiveness Coordinators to manage effective assessment plans and processes

 

Duty 6 (5%): Compiles quarterly and final annual operational plan and action plan reports to prepare for reviews and engages units in the review process

 

Duty 7 (5%): Generates annual operational and action plan reports to compile an institutional performance report each year

KRA 3: Continuous Improvement (35%)

Duty 8 (10%): Trains unit administrators and faculty in continuous improvement principles, methods and practices and the application of use of results for continuous improvement

 

Duty 9 (10%): Provides technical advice and support to units in process mapping to ensure improvement of operational processes in units and programs

 

Duty 10 (5%): Assists units in undertaking root cause analyses and identifying continuous improvement measures and ensures that the analysis is incorporated in annual reporting of assessment processes

 

Duty 11 (10%): Reviews accreditation self-study and compliance reports which are submitted to accreditation agencies to ensure that they contain accurate and relevant information on assessment and continuous improvement  

KRA 4: Reporting and Information Management (15%)

Duty 12 (10%): Prepares and submits annual reports on institution-wide continuous improvement plans and performance gaps for review by the Chief Strategy and Excellence Officer prior to submission to the Cabinet for decision making and action 

 

Duty 13 (5%): Maintains document and data repository on assessment and continuous improvement and ensures that information is accessible to all relevant users via the online portals

 

 

Qualifications, Experience, Skills, and Knowledge

Qualifications

a)    Academic

 

 

Essential: Bachelor’s degree in business administration, education, engineering or computer science

Desirable: Master’s degree in business administration, educational administration, industrial engineering, project management, quality management or curriculum

b)   Professional/Vocational

Essential: quality management/assurance; curriculum assessment 

Desirable: Six Sigma or process mapping and improvement tools

Work Experience

 

At least 7-8 years’ work experience in educational or administrative operations;

3-5 years’ experience in a quality improvement role in a medium to large sized public or private higher education institution;

3-5 years’ expertise in coordinating and maintaining continuous improvement and assessment processes

Skills and Knowledge

Knowledge of: planning; organizational and program/curriculum assessment; performance monitoring; budgeting; cost evaluation analysis; root cause analysis; process improvement; CAA/ABET/AACSB standards, requirements and policies a plus; quality assurance processes and project management

Planning, prioritizing, organizing, scheduling, time management, flexibility, multitasking, training, communication, negotiation, monitoring, analytical, MS Office skills

Language proficiency required

Native Language Fluency in English

Advanced proficiency in speaking, reading and writing English required